Why do we collect your data?
In accordance with GDPR law we collect your personal data for the reasons as per listed below
- To fulfil a contract when we are processing an order you have placed with us
- Legitimate interests in the interests of us managing our business to provide our customers with the best service.
- With your consent where you have agreed to us using your information for example when you enter our competitions.
- Legal obligations like when we are required by law to share information.
How do we collect your data?
You directly provide us with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our social media accounts or via email.
- Use or view our website via your browser’s cookies.
How will we use your data?
We collect your data so that we can:
- Process your order and manage your account.
- Email you with updates and details of your order.
- We may use your contact details after your order has been fulfilled, to occasionally notify you of events, products, services, news and information that we believe may be of interest to you.
- Process your account with us including, but not limited to, the payment for our products and services.
How do we store your data?
The safekeeping of your personal data is very important to us and we will take all reasonable measures to ensure it is protected in accordance with our terms and conditions and applicable laws. We will keep your data for as long as it is required for the purposes listed above. Once this time period has expired, we will delete your data. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
What are your data protection rights?
You have the right to view, edit or remove your personal data. You can do this by notifying us via email, on the phone or face to face and request your personal data to be modified or deleted.
We will not contact you for marketing purposes unless you have given us your prior consent. You have the right to ask us not to use your personal data for any purpose, e.g. for marketing. You can opt in or out of any marketing preferences via our website or by notifying us via email, on the phone or face to face.
Controlling your personal information – we will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
Further information is available at www.ico.org.uk
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For further information, visit allaboutcookies.org.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Privacy policies of other websites
How to contact us
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Infinity Jewellers has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
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